RMA / Service

When you as a customer have problems with hardware or software on our products, you can easily create a support case (A ticket) here. Fill in the form and our service technicians will start working to help you. We usually respond to your ticket within 24 hours and handle/return the product within 48 hours of receiving the shipment.

Instructions on how to return a product to us:

• Preferably in the original cardboard box, if not, then the corresponding cardboard box to protect the unit from external damage.
• Consignment note/delivery note with clear information on the company name/department that was the buyer of the system.
• The sender pays for shipping to us and we pay for shipping back after handling.

For simple questions or support, please contact us on our support number 070 797 76 76